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You are welcome to contact us by e-mail or by phone on +41 43 210 55 00.
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Book your carefree Swiss holiday now!
We have adjusted our cancellation conditions. Now you enjoy more flexibility in case of cancellation or rebooking. Here you will find an overview of the individual categories:
FLEX Option Package
Packages & Package Tours
With our new FLEX OPTION, you can cancel or rebook your Swiss holidays up to 3 days before your departure date. For just CHF 49, FLEX OPTION offers you the flexibility you need to plan your trip. The FLEX OPTION can be easily and conveniently added as an additional option during the booking process.
- Additional FLEX OPTION package for CHF 49 per person
- Up to 3 days before departure: free cancellation
- Switzerland Travel Centre does not charge any processing fees
Exception: The following additional costs are incurred when travelling with Glacier Express Excellence Class:
- Up to 60 days before the date of travel: CHF 235 per person
- Less than 60 days before the date of travel: CHF 470 per person
You can find our regular cancellation conditions here.
Swiss Travel System tickets
With our new FLEX OPTION Ticket you can cancel your Swiss Travel Pass, Swiss Travel Pass Flex Flex, Swiss Half Fare Card or your mountain excursion ticket up to one day before the first day of validity without any additional fees.
- FLEX OPTION Ticket for CHF 12 / GBP 10 / USD 14 per booking
- Up to 1 day before the first day of validity: cancellation free of charge
For bookings without FLEX OPTION Ticket the following conditions apply:
- Handling fee of CHF 60 per booking for cancellations from the date of purchase until 4 days before the first day of validity.
- Handling fee of CHF 60 per booking + 30% surcharge of the total price for cancellations between 3-1 day(s) before the first day of validity
- No refund for cancellations after the first day of validity
Hotel bookings via swisshotels.com
Over 2,000 hotels in all cities, regions and mountain destinations in Switzerland.
- Cancellation conditions according to hotel on swisshotels.com
- Many hotels offer short-term cancellation options depending on the chosen rate.
- Switzerland Travel Centre does not charge any processing fees
Your advantages with Switzerland Travel Centre
- Competent Switzerland Experts who know every corner of Switzerland
- We support you in case of unforeseen events and extraordinary situations
- Over 2000 Swiss hotels bookable online
- We offer eventful railway offers, individual round trips and active trips as well as cities and cultural experiences
- No booking fees and flat-rate order fees
- Travel guarantee - our client funds are secured
- Payment by credit card without transaction fee