About us
Our team
We are a team of around 130 enthusiastic employees who will make your vacation in Switzerland unique. Get to know us better!
Our teams
Management
We define the strategic direction, promote an inspiring corporate culture, and create the framework conditions for a successful future.
B2B Sales & Operations
We care for our business customers and offer tailor-made solutions for unforgettable trips to Switzerland.
B2C Sales & Operations
We advise and support our customers from the initial inquiry to the final booking and ensure an unforgettable travel experience.
Groups & Rail
We plan and organize exclusive group trips and take our customers on the most beautiful rail routes through Switzerland, making every trip a special experience.
Markets & Business Development
We identify new market opportunities and develop innovative concepts in order to continuously expand our offers and our network.
Product Management
We design, expand, and optimize travel offers to enable unique experiences in Switzerland.
Contracting
We establish and maintain close relationships with hotels and negotiate attractive conditions so that our customers can benefit from interesting offers.
Booking Technology & Digital Development
We are developing and improving our digital booking systems to ensure a simple and efficient booking experience.
Marketing & Partner Management
We make our offers visible, maintain strong partnerships, and ensure a unique market presence.
People, Organisation & Culture
We focus on our employees and their individual development, on strengthening our corporate culture and on creating the best conditions to motivate our teams and drive success.
Finance & Human Resources
We take care of the financial administration and support our employees in all matters related to personnel.
Graduate Programme
We start our career in tourism with exciting insights into different departments and develop our skills further.
Apprentices
We bring fresh ideas to the team and gain valuable experience in various areas of our company.
Shareholders and Board of Directors
We are a subsidiary of hotelleriesuisse, Switzerland Tourism, SBB, and various Swiss regional railroads. The shareholders are represented on the Board of Directors by the following members:
- Thomas Allemann, Chairman of the Board, hotelleriesuisse
- Martin Nydegger, Vice-Chairman of the Board, Switzerland Tourism
- Brigitte Berger Kurzen, hotelleriesuisse
- Philipp Mäder, SBB
- Simon Berger, SBB
- Marc Isenring, Switzerland Tourism
- Piotr Caviezel, Rhaetian Railway

Aika Idinova
Monday to Friday
8 am – 5 pm (GMT)
Not available on the following public holidays:
- 24.12.2025 Christmas Eve, open 9 am – 2 pm
- 25.12.2025 Christmas Day
- 26.12.2025 Boxing Day
- 31.12.2025 New Year’s Eve, open 9 am – 2 pm
- 01.01.2026 New Year’s Day
- 03.04.2026 Good Friday
- 06.04.2026 Easter Monday
- 04.05.2026 Early May bank holiday
- 25.05.2026 Spring bank holiday
- 31.08.2026 Summer bank holiday
- 25.12.2025 Christmas Day
- 28.12.2026 Day following Boxing Day
