Information

Frequently Asked Questions (FAQs)

Do you have questions about booking a holiday, your travel documents or travelling by train in Switzerland? In our frequently asked questions you will find all the important information about your trip – from the booking process to your stay in each resort. Our practical tips and answers will help you plan your trip to Switzerland in the best possible way. If you have any further questions, we are always happy to help.

Booking

Travel documents

Train journeys in Switzerland

Stay in Switzerland

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Daniela Dysli 1024x1024

Daniela Dysli
Head of B2C Sales & Operations

Monday to Friday
9 am – 4 pm (UTC+1)