Contact

Andrea Dulanska

Welcome to Switzerland Travel Centre!

You are welcome to contact us by e-mail or by phone on +44 207 420 4900.

Bernina Express in Winter

Packages

With our FLEX OPTION package, you can cancel or rebook your holiday in Switzerland worry-free, one time free of charge, up to 5 days before your departure date. From £45, our FLEX OPTION offers you the flexibility you need to plan your trip. The FLEX OPTION can be easily and conveniently added as an additional option during the booking process.

  • FLEX OPTION package from £45 per person
  • Up to 5 days before departure: free cancellation
  • Switzerland Travel Centre does not charge any processing fees

Exception: The following additional costs are incurred when traveling with Glacier Express Excellence Class:

  • Up to 60 days before the date of travel: £220 per person
  • Less than 60 days before the date of travel: £440 per person

Exception: Package holidays that include flights:

  • If you have booked a flight through us as part of a package holiday then different booking conditions will apply. Please refer to the conditions given to you at the time of booking or contact us for more information.

You can find our regular cancellation conditions here.

Jungfraujoch

Swiss Travel System tickets

With our new FLEX OPTION Ticket you can cancel your Swiss Travel Pass, Swiss Travel Pass Flex Flex, Swiss Half Fare Card or your mountain excursion ticket up to one day before the first day of validity without any additional fees.  

  • FLEX OPTION Ticket for CHF 12 / GBP 10 / USD 14 per booking 
  • Up to 1 day before the first day of validity: cancellation free of charge 

For bookings without FLEX OPTION Ticket the following conditions apply:  

  • Handling fee of CHF 60 per booking for cancellations from the date of purchase until 4 days before the first day of validity. 
  • Handling fee of CHF 60 per booking + 30% surcharge of the total price for cancellations between 3-1 day(s) before the first day of validity 
  • No refund for cancellations after the first day of validity
A room in Blatters Hotel in Arosa.

Hotel bookings via swisshotels.com

Over 2,000 hotels in all cities, regions, and mountain destinations in Switzerland.

  • Cancellation conditions according to the hotel on swisshotels.com 
  • Many hotels offer short-term cancellation options depending on the chosen rate.
  • Switzerland Travel Centre does not charge any processing fees

Your advantages with Switzerland Travel Centre


  • Competent Switzerland Experts who know every corner of Switzerland

  • We support you in case of unforeseen events and extraordinary situations

  • Over 2000 Swiss hotels bookable online

  • We offer eventful railway offers, individual round trips and active trips as well as cities and cultural experiences

  • No booking fees and flat-rate order fees

  • Travel guarantee - our client funds are secured

  • Payment by credit card without transaction fee