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Jamie Trennery

Welcome to Switzerland Travel Centre!
You are welcome to contact us by e-mail or by phone on +44 207 420 4934.

General questions

How far in advance can seat reservations be booked?

Seat reservations and globally-priced tickets can be issued up to 3 months in advance.


How far in advance can class upgrades be booked?

Class upgrades and point to point tickets can be issued up to 2 months in advance. You can however, make a booking before this date and this is advisable, particularly if your request involves a panoramic rail journey.


Is a seat reservation compulsory?

Seat reservations are compulsory on all panoramic routes except the Lucern-Interlaken Express, the Centovalli Railway and the Voralpen Express.


Are dogs allowed on panoramic trains? 

Dogs are allowed on all panoramic services except for the Glacier Express (Guide Dogs only allowed).


When will I receive my travel documents? 

Travel documents will be sent 2-3 weeks at the latest before your date of departure.


Traveling with reduced mobility?

Find details about accessible travel here.


Are reductions offered on Swiss Panoramic Trains?


  • Children aged 5 and under travel free of charge. If you would prefer them to have their own seat on trains, then they must have a child’s ticket (50%) or a Junior-Card where applicable.

  • The BüGA is valid on all Bernina Express routes.

  • The GraubündenPass is not valid on the Bernina Express Bus.

Important: Please note that there are no reductions on seat reservations or supplements.


Glacier Express

Is the Glacier Express wheelchair accessible?
Yes, the Glacier Express has wheelchair space and a first-class barrier-free toilet.

Does the Glacier Express operate all year round?
No, please check the offer and the timetable.

Where can I find the Glacier Express timetable?
You can find the Glacier Express timetable here.

On which route does the Glacier Express run?
The Glacier Express runs between St. Moritz/Davos* and Zermatt.
*With change in Filisur

How are the seats arranged?
Click here for the seating arrangement of the Glacier Express

Bernina Express

Is the Bernina Express wheelchair accessible?
Yes, the Bernina Express has wheelchair spaces. There is an accessible toilet in 1st class. The Bernina Express Bus offers a wheelchair lift and space. Please note that there is no barrier-free toilet.

Does the Bernina Express run all year round?
Yes, except for the Bernina Express Bus.

Where can I find the Bernina Express timetable?
You can find the Bernina Express timetable here.

Where does the Bernina Express run?
The Bernina Express runs between Chur/Davos* and Lugano.
*Change in Filisur

Can I see where I will be sitting on the Bernina Express?
Here is the seating plan for the Bernina Express.

GoldenPass Line

What is the difference between the GoldenPass Classic and the GoldenPass Panoramic?
The GoldenPass Classic is an old-fashioned nostalgic train with a wooden interior. The GoldenPass Panoramic however, is a modern train with large panoramic windows.

Is the GoldenPass wheelchair accessible?
The train which runs between Lucerne and Interlaken Ost offers wheelchair access and barrier-free toilets. A regional train, which runs along the route Interlaken Ost and Zweisimmen does not offer any access. The GoldenPass Panoramic on the route Zweisimmen to Montreux offers wheelchair spaces. The GoldenPass Classic does not offer any wheelchair spaces.

Does the GoldenPass run all year round?
Yes, the GoldenPass runs all year round. Please note that buses might be in service due to construction works.

Where can I find the GoldenPass timetable?
You can find the GoldenPass timetable here.

Where does the GoldenPass run?
Zentralbahn trains are in service on the section between Lucerne and Interlaken.
Regional trains will take you from Interlaken Ost to Zweisimmen. The GoldenPass runs between Zweisimmen and Montreux.

Gotthard Panorama Express

Is the Gotthard Panorama Express wheelchair accessible?
The Gotthard Panorama Express is not wheelchair accessible. Our Travel Consultants can organise mobility assistance to help you to board and disembark.

Does the Gotthard Panorama Express run all year round? 
No, please check the offer and the timetable.

Where can I find the Gotthard Panorama Express timetable?
You can find the Gotthard Panorama Express timetable here.

Where does the Gotthard Panorama Express run?
The Gotthard Panorama Express runs between Lucerne and Lugano.
A boat will take you from Lucerne to Flüelen. The train journey continues by train to Lugano.

Voralpen Express

Am I entitled to a free upgrade on the Voralpen-Express?
A free upgrade can be issued together with a seat reservation, if booked in advance.

Is the Voralpen-Express wheelchair accessible?
Yes, the Voralpen Express has one wheelchair space.

Does the Voralpen-Express run all year round?
Yes, the Voralpen-Express runs all year round.

Where can I find the Voralpen-Express timetable?
You can find the Voralpen-Express timetable here.

Where does the Voralpen-Express run?
The Voralpen-Express runs between St. Gallen and Lucerne.

Centovalli Bahn

Is the Centovalli-Bahn wheelchair accessible?
The train doorways are not wheelchair accessible. Our Travel Consultants can organise mobility assistance to help you to board and disembark.

Does the Centovalli-Bahn run all year round? 
Yes, the Centovalli-Bahn runs all year round.

Where can I find the Centovalli-Bahn timetable?
You can find the Centovalli-Bahn timetable here.

Where does the Centovalli-Bahn run?
The Centovalli-Bahn runs between Locarno and Domodossola. Please note that a surcharge of CHF 2.00 appears for the panoramic train.

Furka Dampfbahn

Is the Furka-Dampfbahn wheelchair accessible?
Our Travel Consultants will clarify if the transport is possible.

Does the Furka-Dampbahn run all year round?
No, please check the offer and the timetable.

Where can I find the Furka-Dampfbahn timetable?
You can find the Furka-Dampfbahn timetable here.

Where does the Furka-Dampbahn run?
The Furka-Dampbahn runs between Realp and Oberwald.

Palm Express

Is the Palm Express wheelchair accessible?
Unfortunately, the Palm Express is not wheelchair accessible. Our Travel Consultants can organise mobility assistance to help you to board and disembark.

Does the Palm-Express run all year round?
From St. Moritz to Lugano every Friday - Sunday, and daily between June and October. The same applies for the reverse journey.

Where can I find the Palm-Express timetable?
You can find the Palm-Express timetable here.

Where does the Palm Express run?
The Palm Express runs between St. Moritz and Lugano.